Service

  It’s true that at OSRS we specialize in optical drive repair, but we also provide   phone support during the reinstallation process and for 90 days during the   warranty period. We have found that with our extensive experience with optical   storage applications, many problems can be avoided or solved with a simple   phone call.

  This also helps us build a relationship with our customers. We believe it is   important to stay in-touch with your customers during what can be a stressful   time.

  We also have access to professional media cleaning services when needed. Clean   media reduces read errors, down time, and is the basis for any diagnostic   evaluation. We employ the latest factory test procedures available and in some   cases, exceed methods used in some factory test environments.

  We look forward to being the most responsive, agile and experienced optical   storage repair facility in the industry today.

  Give us a call on our toll free number (866) 808-6777 and we would be glad to   help with any optical storage problem you may encounter.